Mediation is an increasingly useful tool for organisations, managers and individuals
Looking to manage conflict within the workplace. It is a consensual, informal and nonlegal process with no rigid rules of procedure or evidence and is voluntary. Mediation can be highly successful in many different types of conflict, including where individuals perceive they are being harassed or bullied.
Employers are encouraged to pursue the early resolution of workplace disputes themselves, thus avoiding recourse to employment tribunals.
Mediation can be defined as a process where parties are encouraged to make clear and deliberate choices whilst acknowledging the perspective of another. It explores the difficulties and focuses on the outcome of a mutually acceptable agreement.
At Health and Wellbeing @ Work our specialist mediators are all trained counsellors and psychotherapists all highly experienced in helping employees and managers resolve and manage complex issues that may be assisted with mediation. With communication often being a key inhibitor we have an excellent success rate across all industry sectors and the NHS. Organisations having their own internal mediators will often approach us to deal with complex or long standing issues or ones where external mediation will assist the process.